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Full-time Branch Manager - Various Branches

at National Bank of Kenya in Coast

Branch Manager – Various Branches at National Bank of Kenya – Kenya Jobs, Careers and Vacancies

National Bank of Kenya is one of the leading banks with a vision of becoming the Bank of choice in the provision of financial services within the region. In view of its expanding branch network in the Coast region, the Bank has an exciting opportunity for dynamic, experienced, self driven, result oriented professionals to fill the following position;

Reporting to the Regional Branch Manager Coast Region, the successful candidates will be responsible for leading branch team business targets, profitability, growth and customer service for the assigned branch in line with the Bank’s strategy.

Key Responsibilities

  • Assess local market conditions, identify current and prospective sales opportunities and develop forecasts, financial objectives and business plans for the branch.
  • Develop and implement sales and profitability plans to ensure achievement of Branch targets.
  • Provide training, coaching, development and motivation to bring out the best in each distribution team member.
  • Take on the responsibility for performance evaluation of all employees.
  • Oversee branch financial management.
  • Communicate effectively with other branches and senior managers by sharing information on effective practices, competitive intelligence, business opportunities and needs.
  • Address customer and employee satisfaction issues promptly and promoting a customer service culture.
  • Cooperate fully with the Credit Department in extending and enforcing credit policy.
  • Manage the branch honestly and with high ethical standards.
  • Ensure the safekeeping of Branch assets, including structures, equipment, inventory and cash.
  • Ensure Bank Control and Risk Policies are adhered to.
  • Evaluate regularly the effectiveness of the branch operations, to see that policies are being observed and that goals are being attained.
  • Participate actively in community, business and industry organizations to build a network of contacts that improve the presence and reputation of the branch and Bank in the local area.

Position requirements

  • Bachelors degree in a business related field.
  • A Masters degree and/or professional banking qualifications will be an added advantage.
  • At least 7 years of service exposure in the Bank with at least 5 years of service exposure in the Branch network.
  • Demonstrated branch record of sales growth and business development.
  • Strong leadership, motivation and people management skills.
  • Problem-solving and analytical ability.
  • Demonstrated integrity and ethical standards.
  • Technical expertise and knowledge of bank products.
  • Effective listening, communication (verbal and written) and negotiating skills.
  • Demonstrated understanding and application of effective selling strategies and techniques.
  • Knowledge of Microsoft Office suite.

The position attracts competitive compensation including staff benefits.

Interested and suitably qualified individuals should forward their applications showing how they meet the requirements and enclosing detailed CV, copies of their academic and professional certificates, day time telephone contacts and addresses of three professionally relevant referees to reach the undersigned by Friday 15th November, 2013.

Only shortlisted candidates will be contacted.

National Bank is an equal opportunities employer.

The Head of Human Resources
National Bank of Kenya Ltd
P.O Box 72866 — 00100

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Published at 08-11-2013
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